Integrated Technology

Improving Agency Operations

Nonprofit Business Solutions provides long-term technology solutions tailored to your requirements. After assessing your needs, we will recommend a proprietary but open solution to increase capacity, reduce costs and increase the quality of operational data that you receive. If you currently have a contractual relationship with similar firms, we can provide selected modules with the goal of fuller integration when circumstances permit.

We build custom but time-tested technology solutions that complement your current operations to help you work smarter, not harder. Our objectives are reduced process steps and resource needs, coupled with improved data quality for management – enabling smarter decisions.

Our "single face to the client" model provides you with exceptional service, while leveraging economies of scale. All services are managed through a single account representative and all data are stored and integrated with client systems from a single feed. Often, our clients comment that they have been able to significantly expand their services, increase capacity and enhance their constituent experience, without increasing costs.

Improving Constituent Experiences

Often, nonprofits seeking “best of breed” vendors end up with a hodgepodge of internal and external processes, making it difficult to integrate data and manage transactions. Even basic needs such as merchandise inventory control and prompt donor acknowledgements may “fall through the cracks” of an overly complex process.

Meanwhile, a donor or purchaser may interact with different systems, receive different messages and/or receive communication that does not reflect her past interactions. Mixed or missing messages cannot inspire trust or confidence; in fact, they may limit or even end a relationship.

Integrated, Web-Based Reporting

NBS clients receive an unlimited number of sign-on ID’s to our secure client portal, SingleSource. This portal provides a wide range of e-Store sales reports on-line, such as sales by order, sales by product, open backorders, etc.

  • Custom reports are available
  • All reports are exportable to Excel
  • Status of all operational services
  • Donations received and processed
  • Acknowledgments pending and sent
  • System integration status and summary of affected records
  • Inventory levels of acknowledgement materials

Direct Export to Internal Databases

NBS can develop data files for straight-through processing of donation information to client databases. Feel free to send us sample import file structures so that we can provide an accurate assessment of costs and timeline.