Our Team

Michael Niman
President and CEO

Before founding Nonprofit Business Solutions, Mike spent nine years with the investment bank JPMorgan, where he was a Vice President responsible for the operational management of forty staff across three business units. Mike also managed international divisional mergers, Six Sigma quality initiatives, and large-scale system implementations. Mike was the first Leadership Day President’s Award winner for the development of a “Leveraging Diversity” training program designed to capture competitive advantage through cultural diversity.

Mike’s passion and interest in nonprofits grew out of a year-long sabbatical, during which he visited national parks and spent time in almost every state. He then spent five months as a volunteer adaptive ski instructor, helping those with disabilities enjoy alpine skiing.

When Mike reentered the world of business, he chose to immerse himself in helping nonprofits become more efficient and successful. Their causes became his. Mike spent three years at HomeEarth, Inc., a nonprofit fundraising company, where he served as Managing Director of Client Services and Business Development. In 2005 Mike founded Nonprofit Business Solutions (NBS). With over fifteen years of intense hands-on experience in improving a wide range of not-for-profit development department operations and e-commerce programs, Mike is a leading expert in the industry.

Mike earned a Bachelor’s degree in Finance and Management Information Systems from the University of Vermont.

In his spare time, Mike enjoys spending time with his wife, Tessa, and their two young kids William and Ella Marie (the inspiration behind the ThankTank A.I. eMarie). When he is not a human trampoline, he enjoys skiing, tennis, anything on, in, or around water and travel.

Jim Basso
Director, Printing Solutions and Business Development

Jim brings over 25 years of experience in the exciting world of production mail processing.

In the 1980’s, Jim learned the mail trade as a front-line sales executive for Pitney Bowes, offering mailing solutions to clientele as varied as Fortune 500 corporations to locally run non-profit organizations.

In 1994, Jim joined Prosort LLC, a Delaware-based presort service bureau and played a key role in helping them grow to one of the largest presort bureaus in the country. Jim utilized his problem solving skills developed at Pitney Bowes to identify other mail related areas that clients were willing to outsource.

Leveraging the presort discounts that they could achieve and the relationships they had developed, Prosort began offering turnkey print/mail processing to clientele that continues to this day. In 2004, the presort division was sold and the company renamed Modern Mail to reflect their multi-channel marketing capabilities in the market today.

Jim is DMA-certified and has been instrumental in helping to execute hundreds of direct response marketing campaigns over his career.

When not knee-deep in postage stamps, Jim enjoys activities with his 2 sons, playing guitar and keyboards, traveling and preparing epic cuisine for family and friends.

Jim earned a Bachelors of Science in Business Administration from the University of Delaware in 1981

Jennie Lyons-Cleaver
Director, e-Commerce Operations

Jennie began her career in the restaurant industry as a chef and manager in Delaware. She then moved to New Zealand to work as a Head Chef. Jennie was asked to oversee the construction of a new kitchen and café in her first week on the job. Jennie also managed the grand opening which coincidentally was on the same day as the Lord of the Rings premiere across the street!

Upon returning to the US, Jennie left the restaurant industry and began working for a local startup called FineStationery.com. As the Senior Merchandising Specialist, she managed over 100,000 products from more than 100 brands. Jennie initiated the Project Management Office for FineStationery.com and moved from the Merchandising department to IT as the Project Manager for the website. Jennie was responsible for the implementation of process improvement initiatives and quality controls across all departments.

Jennie earned associate degrees in Culinary Arts and Food Service Management from Delaware Technical Community College as well as a bachelor’s degree in Organizational Management from Wilmington University.

In her spare time, Jennie enjoys cooking, baking, and doing a variety of crafts such as crocheting and making jewelry. She has traveled to more than 20 countries so far and hopes to visit many more.