Your direct mail response envelopes will be picked up each day by a bonded courier and brought to our secure facility. Alternatively, you can express-mail photocopies or originals of collected contributions (check or credit card) or upload scanned copies to a dedicated secure FTP site.
In the Caging/Lockbox department, our employees work in two-person teams, insuring security and accuracy. These teams perform the following important duties: Opening mail, batching, counting, reviewing, and recording all checks and credit cards. Checks are scanned into the Federal Reserve's Check-21 system and deposited into your organization's bank account daily. All bank deposits not processed the same day are stored overnight in safes located in a fireproof room with limited, monitored, "authorized only" access.
Credit card donations are processed daily via a fully PCI Compliant system using your own merchant services account. Transaction authorization numbers can be included in the data entry process if you wish.
You will receive end-of-day proofs, including deposit logs and reconciliations, to ensure all financial data entry matches cash deposits.