Vice President, e-Commerce Operations
Sarah began her career with MBNA as a summer intern in 1995, and joined the Customer Satisfaction department as a full time employee in 1998. Over the next seven years, Sarah developed quality control procedures and implemented training programs focused on providing the highest level of customer satisfaction. Additionally, she was involved in technology implementation and new product integration task forces.
Sarah joined FineStationery.com (FSC) as an Education Coordinator in 2006. After a record-setting holiday season, Sarah spearheaded the creation of FSC’s Vendor Relations department, implementing and enforcing all quality standards, transitioning new vendors, resolving all problem orders, and developing and testing new technology.
Sarah also has experience in the nonprofit field as the Cat Program Coordinator with Faithful Friends, a Delaware based animal rescue, and as a consultant to Delaware Breast Cancer Coalition.
Outside of work, Sarah enjoys gardening, thrift shopping, diy projects and doting on her 3 rescue cats.